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This policy explains which data the Dopa Tech website collects, how it is used, how long we keep it and the rights you have over it. We respect your privacy and collect only what we really need to answer your requests and improve our website.
Contents
1.Data we collect
When you use the contact form or request a free consultation we collect only the data you enter yourself:
- Your name.
- Your email address.
- Your phone number (with country code).
- The service you are interested in.
- Your message.
2.How we use your data
Contact form data is used solely to answer your enquiry, prepare a quote and get in touch about your project by email, phone or WhatsApp. We never sell your data or share it with anyone for marketing purposes.
3.Cookies and analytics
Our website uses Google Tag Manager and Google Analytics 4 to understand how visitors use the site and to improve it. Analytics cookies are set only after your explicit consent through the banner shown on your first visit, and you can withdraw that consent at any time by deleting the cookies in your browser.
- Cookies strictly necessary for the site to work (such as remembering your language and your consent choice) do not require consent.
- We do not use advertising cookies or track your behaviour outside our website.
4.Third-party services
Some data may be processed by third-party providers we rely on to run the website, such as our hosting provider, the email service that delivers contact form messages and the anti-spam protection service. These providers follow their own privacy policies and receive only the data needed to perform their service.
5.Data retention
Contact form messages are kept for 24 months from the date we receive them and then deleted, unless the enquiry becomes a project, in which case they are kept in the project file for the duration of the contract and for as long as the law requires afterwards. Analytics data is stored as defined by Google Analytics and does not identify you personally.
6.Your rights
You may at any time ask to see the data we hold about you, have it corrected or deleted, or object to its processing. We answer such requests within 30 days at most.
- Receive a copy of your data.
- Correct any inaccurate data.
- Have your data deleted unless the law requires us to keep it.
7.Data security
Our website is served over an encrypted HTTPS connection, contact form messages travel over secured channels, and only the team members who answer you have access to them. Nevertheless, no transfer of data over the internet can be guaranteed to be completely secure.
8.Contact us
For any question about this policy or to exercise any of your rights, write to info@dopatechs.com. We may update this policy from time to time; the date of the last update is shown at the top of the page.