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These terms define the relationship between the Dopa Tech team and its clients whenever you order any of our website design, web and mobile application development, or digital marketing services. By using our website or ordering a service you agree to the following.
Contents
1.Scope of services
Dopa Tech provides website, e-commerce store, web application and mobile application design and development, search engine optimisation, graphic design and video editing. The scope of every project is defined in detail in the quote or the agreement signed by both parties and does not include any work not listed there.
- Any additional request outside the agreed scope is treated as new work and priced separately.
- The packages published on the pricing page are described in general terms; the final details are those in the quote.
2.Quotes and payment
Quotes are valid for 30 days from their issue date unless stated otherwise. Work starts after written approval of the quote and payment of the agreed first instalment.
Prices are set in US dollars or the agreed equivalent and are paid according to the schedule in the quote. The final version of the project and its source files are handed over once all amounts due are settled.
- The first instalment is non-refundable once design or development work has started.
- Delays in providing content or approvals may extend the delivery dates.
3.Client responsibilities
The client provides the text, images, logos and access credentials needed for the project in good time, and is responsible for the accuracy of that content and for holding the rights to use it. The client also reviews each stage of the work and answers approval requests within a reasonable period.
4.Intellectual property
Ownership of the final design and the project-specific source code passes to the client once all amounts due are settled. Tools, libraries and general-purpose code that our team reuses across projects remain the property of Dopa Tech or their respective licensors.
Dopa Tech may show the project in its portfolio and on its social media accounts unless the client requests otherwise in writing.
5.Delivery and revisions
Every project includes a set number of revision rounds stated in the quote. Revisions are carried out within the agreed scope; substantial changes or a change of creative direction after the design has been approved are priced separately.
- A project is considered delivered when it is uploaded to the agreed hosting and a delivery notice is sent to the client.
- Delivery is deemed accepted if no comments are received within 7 days of the delivery notice.
6.Support period
Our packages include a free technical support period whose length is stated in the quote (one or two months depending on the package) to fix software defects caused by our work. The support period does not cover new features, content changes, or faults caused by third-party intervention or by the hosting provider.
7.Limitation of liability
We do our best to deliver high-quality services, but Dopa Tech does not guarantee commercial results or a specific ranking in search engines. Dopa Tech is not liable for indirect damages or loss of profit, and its liability is in all cases limited to the amounts actually paid for the service in dispute.
8.Governing law
These terms are governed by the laws of the Syrian Arab Republic. Both parties will try to settle any dispute amicably; otherwise the courts of the Syrian Arab Republic have jurisdiction.
Dopa Tech may update these terms from time to time; the date of the last update is shown at the top of this page. For any question, write to info@dopatechs.com.